As organisations rely on call recording for compliance, security, and operational insights, the upcoming end-of-life (EOL) for Nice Trading Recording (NTR) in September presents a significant challenge. Without proactive planning, regulated organisations risk losing access to critical call data, facing compliance violations, and incurring higher costs.
In this blog, we’ll outline what NTR’s EOL means for your organisation and how you can seamlessly transition to a future-proof alternative.
Why Is NTR Call Recording Going EOL?
NTR call recording systems have been in use for years, helping trading floors and financial firms record and manage interactions for regulatory and operational purposes. However, with technology advancements, security risks, and evolving compliance requirements, these systems are now reaching the end of their service life.
Key reasons for NTR’s EOL:
- Lack of Vendor Support – No updates, security patches, or technical assistance.
- Security Vulnerabilities – Increased risk of breaches due to outdated infrastructure.
- Compliance Risks – No guarantees of meeting evolving regulatory requirements.
- High Maintenance Costs – Keeping legacy systems running is costly and inefficient.
What Risks Do Businesses Face?
Ignoring NTR’s EOL can lead to serious business implications, including
- Regulatory Non-Compliance: Failure to retain and manage call recordings per industry regulations (e.g., MiFID II, FCA, GDPR) can result in fines and reputational damage.
- Data Loss: Without a transition plan, valuable historical call recordings may become inaccessible.
- Operational Disruptions: Downtime and inefficiencies from an unsupported system can impact business continuity.
Seamlessly Transition to Future-Proof Technology
Wordwatch offers a secure, scalable, and future-proof solution to migrate, manage, and access call recordings without the risks associated with legacy systems.
- Seamless Migration – Transfer recordings natively at pace and scale, encrypted or unencrypted.
- Compliance-Ready Storage – Maintain full audit trails, chain of custody, and tamper-proof data.
- No Transcoding Required – Preserve original media format, codec, and quality.
- Cost Efficiency – Decommission legacy hardware and reduce IT overhead at the earliest possible opportunity.
Act Now Before It’s Too Late
With NTR’s EOL fast approaching, organisations must take immediate action to prevent compliance risks and data loss. Book a free consultation with Wordwatch today to explore a tailored migration strategy.